Customer advisor – Customer service
Are you passionate about customer service and looking for a stimulating challenge?
Join our dynamic team and make a difference in a modern, human call center in Rabat!
What we offer :
An attractive salary with language and performance bonuses to reward your talent.
Clear development prospects with tailored career plans, ongoing training and advancement opportunities based on your aspirations.
A young and dynamic work environment where innovation and creativity are encouraged.
Attractive benefits such as health insurance, team-building activities, flexible working hours and much more.
- You are dynamic and motivated with excellent communication skills and a passion for helping others.
- You are bilingual in French and English, with fluent oral and written communication skills.
- You are an excellent team player and able to work independently.
- You are results-oriented and have excellent problem-solving skills.
- Handle incoming calls in French and English with professionalism and courtesy.
- Provide exceptional customer service by answering questions, resolving problems and handling customer requests.
- Perform back-office administrative tasks such as customer file management and data entry.
- Identify sales opportunities and promote