Conseillers clients – Anglophone

Are you passionate about customer service and looking for a stimulating challenge?
Join our dynamic team and make a difference in a modern, human call center in Rabat!

What we offer :

An attractive salary with language and performance bonuses to reward your talent.
Clear development prospects with tailored career plans, ongoing training and advancement opportunities based on your aspirations.
A young and dynamic work environment where innovation and creativity are encouraged.
Attractive benefits such as health insurance, team-building activities, flexible working hours and much more.

Profile :

• You are dynamic and motivated with excellent communication skills and a passion for helping others.
• You are bilingual in French and English, with fluent oral and written communication skills.
• You are an excellent team player and able to work independently.
• You are results-oriented and have excellent problem-solving skills.

Your mission:

• Handle incoming calls in French and English with professionalism and courtesy.
• Provide exceptional customer service by answering questions, resolving problems and handling customer requests.
• Perform back-office administrative tasks such as customer file management and data entry.
• Identify sales opportunities and promote